Testimonials

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "Karla was the sales person that helped me with my purchase. She was very friendly and helpful. If someone asks me where to buy a motorcycle/atv/utv I will definitely be sending them her way."

    Overall Rating:
    Garrett Galyean - MS
  • "I had a very good experience at Pinnacle and Brandon Sellers was very patient teaching me (novice rider) how to operate my Can Am Spider RT LTD.
    Actually,
    Every one was very nice."

    Overall Rating:
    Arina Riley - Pleasant Grove, AL
  • "My 2021 Goldwing got the 40K service today. I always get excellent service and customer care."

    Overall Rating:
    Charles Odle - Tuscaloosa, AL
  • "I had a great experience at Pinnacle MotorSports. Brandon was one of the best salesmen I’ve had anywhere. He walked me through the process and made the experience an easy and stress free one. I was only looking at purchasing a new atv, but ended up buying a new one as well as a used one. Brandon made the process quick and seem less. Will definitely be back for my next purchase."

    Overall Rating:
    James Carter - Sylacauga, AL
  • Overall Rating:
    William R Spencer - Bessemer, AL
  • "Brandon displayed excellent customer service skills as he helped me through the decision-making process on the purchase of my "new-to-me" 2008 Goldwing. After we finalized my trade-in I met the parts and service personnel prior to signing all the paperwork. Classy move. I plan to use Pinnacle for service and would buy from them again."

    Overall Rating:
    Marcus Givan - Chelsea, AL
  • "Loved every part of the process. Taylor was awesome. The sales manager he was also great. They all worked great together to build a rapport. The only downside was $250 was added at final sale because my trade needed a back tire.My price out the door was $6000. If i didnt have the extra. I would of walked away from purchase. The bike i purchased needs a front tire cause it doesnt match rear. So now i have to purchase a matching front tire for my cbr650. Could have been a 10/10 that made it 8/10. Taylor was great!!"

    Overall Rating:
    Deion Agnew - Guin, AL
  • "Great service all the around from the Parts & Service, to the actual Salesman and the Supervisors"

    Overall Rating:
    Dustin Lewis - Mobile, AL
  • "Taylor was a great help for my brand new 2023 Gsxr 750!!! Very knowledgeable and I will use him as my salesman in the future. Great team!!!!"

    Overall Rating:
    Brandon Scott - Mobile, AL
  • "My time at this dealer was great. The salesman was very patient and they were able to hold my bike until I was ready to pick it up. The salesman, Taylor, was friendly and always offered a drink if I needed it and was very easy to work with."

    Overall Rating:
    Christopher Jones - Cullman, AL
  • "Awesome experience with you guys! Thanks for the SICK bike Taylor!"

    Overall Rating:
    Jonathon Reid - Marbury, AL
  • "I have purchased from this dealership in the past. previously purchased PWC and this is where i bring both of my Waverunners for service. Always fantastic! .

    I have been researching UTV's and recently stopped (actually to pick up my wave runners from service) and decided to look. Karla Smith greeted us at the front door and over the next hour gave us the greatest level of customer service I have EVER encountered! Karla's product knowledge on all brands of the UTV's is exceptional. We had so many questions concerning the UTV's and Karla answered them without hesitation. We decided to purchase a 2023 Polaris Ranger. We preferred one with specific accessories and attachments. Karla checked and one was due to the dealership in a few weeks. I was so excited the day she called me and told me the Ranger arrived and it would take the shop a day to install the attachments. EXTREMELY SATISFIED CUSTOMER!!! If you want a knowledgeable sales rep while you are shopping, she is the lady you need to see. Don't waste your time visiting other dealerships, I promise you will not receive more product knowledge and white glove service as you do from Karla and the entire staff at Pinnacle!"

    Overall Rating:
    Randy Haynie - northport, AL
  • Overall Rating:
    Anonymous - AL
  • "Kevin my salesman was very professional. On the spot with everything I needed and my questions. Greg in finance was great to dill with as well. Hunter at the parts counter helped me with thing I wanted. Great people at a great dealer ship. Highly recommend these guys. I will be back"

    Overall Rating:
    Jeremy Rochester - Alabaster, AL
  • "Salesperson Karla Smith was amazing!!
    I suggest anyone look her up for a deal.

    John V"

    Overall Rating:
    John V - AL
  • "Great experience, ask for Karla. What a gem! She was courteous, professional, and informed. She actually made the experience fun! I got more than I wanted but just what I needed without feeling swindled by slick salesmanship."

    Overall Rating:
    Anonymous - Atlanta, GA
  • "Cody was great to work with. He was very knowledgeable and helpful. We enjoyed our experience with him when purchasing our new Polaris Ranger. We highly recommend Cody at Pinnacle Motorsports."

    Overall Rating:
    Joanie Gilreath - Calera, AL
  • "Mitch did a wonderful job for my purchase and answered very question I had."

    Overall Rating:
    Andy Allen - Dallas, GA
  • "Cody was who I worked with when I ordered my new 2022 Polaris Ranger 570 SP side-by-side. He went above and beyond to help in every way possible. He was courteous and knowledgeable, and he was very honest. Even though it took 3 months to actually receive my new 570, Cody kept me updated about the status from Polaris. I appreciate the hard work done in all areas at Pinnacle. I highly recommend Cody and Pinnacle Motorsports."

    Overall Rating:
    Gary Marquess - CALERA, AL
  • "Karla Smith is a 5 star person as well as a salesperson. She went above and beyond. The entire staff is first class. Highly recommend!!!!!"

    Overall Rating:
    Chris Howard - Thomasville, AL
Displaying 1 - 20 of 35