"I have purchased from this dealership in the past. previously purchased PWC and this is where i bring both of my Waverunners for service. Always fantastic! .
I have been researching UTV's and recently stopped (actually to pick up my wave runners from service) and decided to look. Karla Smith greeted us at the front door and over the next hour gave us the greatest level of customer service I have EVER encountered! Karla's product knowledge on all brands of the UTV's is exceptional. We had so many questions concerning the UTV's and Karla answered them without hesitation. We decided to purchase a 2023 Polaris Ranger. We preferred one with specific accessories and attachments. Karla checked and one was due to the dealership in a few weeks. I was so excited the day she called me and told me the Ranger arrived and it would take the shop a day to install the attachments. EXTREMELY SATISFIED CUSTOMER!!! If you want a knowledgeable sales rep while you are shopping, she is the lady you need to see. Don't waste your time visiting other dealerships, I promise you will not receive more product knowledge and white glove service as you do from Karla and the entire staff at Pinnacle!"
Randy Haynie - northport, AL